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GIVING THANKS SALE FAQ


Giving Thanks Sale


When does the Giving Thanks Sale end?
The sale runs through 11/23 or while supplies last, whichever comes first.

How long will shipping take?
Orders don’t ship same day. Please allow 5-7 days for shipping. We’ll get your order out as fast as we can.

What is your return policy on sale items?
It depends on the discount:
    •    Items marked down more than 50% are final sale. They can’t be returned or exchanged, and they’re clearly marked in the product listing.
    •    Items marked down 25% to 50% are eligible for exchange or store credit only.
    •    Items marked down less than 25% can be returned or exchanged within 14 days of delivery if they’re unworn, unwashed, and in perfect condition.

To start a return or exchange, use our Return Portal. Returns are processed within 5-7 business days of being received.

How do I know if an item is final sale?
Final sale items are labeled in the product listing. Check the listing before you check out.

I’m buying a gift early. Can I get more time to return it?
Yes. Email us at orders@curatorsf.com and we’ll set up an extended return deadline for you. Please include your order number and the date you’ll need.

Who do I contact with questions?
Email orders@curatorsf.com. Please allow up to 48 hours for a response from our customer service team.