We want you to love your purchase, so we are happy to return or exchange any unworn, unwashed or defective merchandise within 14 days from delivery date. All items that are returned for an exchange or refund must be unworn and in perfect condition. Store credit, refunds and exchanges will be released once your return has been receiveved and inspected.
• If you choose to exchange or return for store credit, a pre-paid return label will be provided to you for free! We only pay shipping for one exchange. If the second shipment does not work out, you will be responsible for the cost of shipping back.
• If you return for a refund, the cost of the label to return items will be deducted from your refund.
• If your return total is over $500, a 5% restocking fee will be deducted from your refund or store credit.
• Items discounted 25% or more are eligible for exchange or store credit only.
Please note, there are NO refunds for sale items. You may however exchange or opt for store credit. Final sale items are not eligible for returns or exchanges. Curator reserves the right to refuse or deny any return if it does not meet our policy requirements.
If you would like to exchange or return items, use our Return Portal.
Please ensure the item(s) returned are in unworn, perfect condition.
Once your item is received, your return will be processed within 5-7 business days. Any questions please email hello@curatorsf.com.
Gift Returns - We are happy to make return arrangements for any item received as a gift. We can issue store credit that you can shop with once we receive the return. Unfortunately, we cannot refund gifts to anyone but the original purchaser. Gift cards are not refundable after purchase.
DISCOUNT CODES
Items purchased with a discount code are eligible for returns as stated above. If the discount is 25% or more - the items are eligible for exchange or store credit only. Discounts and coupon codes will only be honored while the code is valid. If you placed an order before a coupon code was announced or after a coupon code expired, you are not eligible for the discount. Discount codes cannot be combined, only one discount code can be used per order.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Curator Shop gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
